Networking for public servants

This is an edited summary of Talking Tips interview with Robyn Henderson, Global Networking Specialist, talking about networking to build productive working relationships

What is networking?

Networking is a live skill, something you live rather than do. It is based on three universal laws:

• Give without expectation: good networkers don’t expect to get back, they share information in order to help others achieve their goals.
• Abundance mentality: good networkers believe there is plenty for everyone, plenty of opportunities.
• Reciprocity: good networkers believe that what you give out comes back tenfold.

Plus good networkers are great at making heart-to-heart connections. They have a handful of quality conversations.

What do I do before a meeting at which I know there will be people I want to meet?

Do some homework. Identify who will be at the meeting (e.g. from an invitations list).

Visit web sites to identify what has happened recently so you can be up to date with things that impact these people.

What do I do when I get to the meeting?

First settle yourself by taking some breaths and becoming centred, so you are not flustered.

Key players are usually located furthest from the registration area at the back of the room.

Act like a host rather than a guest. Look for people standing alone and make contact with them.

What do I do after the meeting?

Be aware that one out of four connections will become a key connection.

Be prepared: think about what will be useful as a follow-up. For example, I cut out interesting articles on attending conferences and send copies to people I’ve met.

Sending follow-up material by email may be a lazy way of doing follow-up. People receive so many emails that your chance of getting a response or being remembered is low. Consider using fax, mail, or text.

Once you’ve made a connection keep people in the loop, by making further contact every 30 – 35 days. Don’t expect a response. This is about building friendships. Whatever level the person is they are still people, and people build trust with people.

If you don’t receive a response don’t take it personally.

Key connectors store and share information. Good networkers pass information on.

For more information visit Robyn’s web site www.networkingtowin.com.au.

Dr Ann Villiers, learning guide, professional speaker and author, is Australia's only Mental Nutritionist® specialising in mind and language practices that help people build flexible thinking, confident speaking and quality connections with people. Visit www.mentalnutrition.com to learn more about Mental Nutrition. Visit www.selectioncriteria.com.au for free resources unlocking the mysteries of public service jobs.