Here are three criteria that appeared recently for a job:

1. Ability to communicate with influence – listens to others and contributes to group discussions:

• produces written communication which is clear, concise and is readily understood by intended audience;
• comes across with presence and credibility;
• able to communicate, relate to and see issues from the perspective of people from a diverse range of culture and backgrounds.

2. Ability to build effective working relationships – works cooperatively with others and demonstrates team player behaviour;

• treats others with respect and courtesy and values different ideas and approaches;
• establishes and maintains relationships with people at all levels;
• responds flexibly to client needs;
• contributes ideas to the team.

3. Demonstrated knowledge and capacity to apply the APS Values:

• participative management practices
• workplace diversity principles and occupational health and safety;
• within a work and team environment.

No wonder applicants become confused or simply give up on applying.

All three make reference to diversity:

• diverse range of cultures and backgrounds;
• values different ideas and approaches;
• workplace diversity principles.

All three make reference to teams and groups.

Such criteria suggest more thought is needed when crafting criteria so that applicants don’t feel they are repeating themselves.