Here are three criteria that appeared recently for a job:
- Ability to communicate with influence – listens to others and contributes to group discussions:
- produces written communication which is clear, concise and is readily understood by intended audience;
- comes across with presence and credibility;
- able to communicate, relate to and see issues from the perspective of people from a diverse range of culture and backgrounds.
2. Ability to build effective working relationships – works cooperatively with others and demonstrates team player behaviour;
- treats others with respect and courtesy and values different ideas and approaches;
- establishes and maintains relationships with people at all levels;
- responds flexibly to client needs;
- contributes ideas to the team.
3. Demonstrated knowledge and capacity to apply the APS Values:
- participative management practices
- workplace diversity principles and occupational health and safety;
- within a work and team environment.
No wonder applicants become confused or simply give up on applying.
All three make reference to diversity:
- diverse range of cultures and backgrounds;
- values different ideas and approaches;
- workplace diversity principles.
All three make reference to teams and groups.
Such criteria suggest more thought is needed when crafting criteria so that applicants don’t feel they are repeating themselves.