Your Keys to Selection Criteria

Mystified by public sector application requirements?

Need help writing pitches and selection criteria responses? has been created to give you the keys to:

  • Unravel the mysteries of applying for public sector jobs.
  • Unlock your talent so you can confidently present a convincing case.
  • Explain your value and strengths.
  • Write well-structured, experience-based pitches.

Applicants,  career development practitioners, managers and selection panels will find free articles addressing current issues. You’ll find information about books and audio products, and coaching.

This material is provided by Dr Ann Villiers, Mental Nutritionist and author of national best-seller How to write and talk to selection criteria, the most authoritative resource on selection criteria, now in its seventh edition, with proven results over more than a decade.

These services and free resources direct you to good practice in recruiting and selecting staff, and give you the tools and techniques for increasing your chances of job success in the public service.

New Release 2024

How to Write and Talk to Selection Criteria (7th ed. Updated)

How to Write and Talk to Selection Criteria (7th ed. Updated) updates developments since the end of the COVID-19 pandemic as well as alerting you to application pitfalls and providing knowledge and language to survive and surmount them.

 Read the Table of Contents to see the breadth of this new edition.

This brochure lists Mental Nutrition products.

What’s new in this edition?

  • A new chapter on social skills (communication, interpersonal and emotional skills), which explains why they’re important, what they mean, how they’re interrelated, and how they’re demonstrated in applications.
  • Three vital aspects of roles to consider: how they are technical, meaning they apply specialised skills, methods, and knowledge related to a specific field of activity; what technology they use; and how skills are interrelated.
  • Additional material on integrity and ethical issues.
  • The list of explained skills increases from 75 to 81, of which at least 35 are social skills.
  • Responding to challenging skills now includes digital, data and cyber security capabilities, exploring relevant capability frameworks, ethical and human rights issues, and the use of social skills.

Role descriptions are not always clear about what applicants are expected to write in applications. This ebook provides detailed guidance on what information to look for and how to prepare an application.

Based on a sense making framework called Mental Nutrition, and a career management perspective, this edition shows you how to write evidence-based, results-focused, job-matched resumes, pitches, statements of claims, and selection criteria and capability-based responses, plus how to present a convincing case at a job interview.

Contextual analysis continues to be the basis of a strong application with particular attention to four work characteristics: volatility, uncertainty, complexity, and ambiguity. This ebook helps you understand the nature of complexity and how it applies to judging seniority level, leadership and example choice.

New Release 2021: Revised and updated edition of How to apply for APS Graduate Programs, 2021

Revised and updated, this new edition, based on 2021 information, explains, informs, and illustrates graduate program changes: the shift to program streams, the shift to mainly online recruitment processes, and the shift away from selection criteria to pitches and statements.  This brochure gives further information.

New Release 2020:

How to write about social skills in job applications
Selling your communication and relationship skills in selection criteria and pitch responses

This ebook provides help to job applicants with writing about their social skills in public sector job applications, both short form applications, such as pitches and statements of claim, and selection criteria responses.

From this ebook you can learn:

  • what 34 social skills mean so you write about the correct behaviours
  • how to prepare a short form application
  • how to respond to 8 popular social skills

And much more. For content information read How to write about social skills Brochure

2019 Release :

Free ebook Grandparents’ guide to career learning for kids. This resource provides information, ideas and resources to guide grandparents on how they influence kids’ career choices. You can read the contents and introduction here.

Grandparents involved in book clubs, U3A groups, discussion groups, can explore how they influence kids’ career choices using these discussion notes/questions.

Research to Discover, Think, Explore: Shining a light on occupational inter-relationships

Abstract: Four Canberra-based projects were examined to explore the significance of interpersonal skills in technical occupations. The importance of interpersonal skills and demands for teamwork, cooperation and collaboration during projects was confirmed. The implications of skill terminology, career practitioner advice, occupational information, and gendered career choices are explored. The research points to the need to shift thinking about skill distinctions to give greater recognition to interpersonal skills in technical occupations. Read the report here.

This brochure lists Mental Nutrition products.


e-Career Awards 2008, and 2009-10

Promoting career information excellence on organisations’ websites

Read the awards reports analysing government Career Websites